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Intersect Power

Privacy Notice

Last Updated: January 22, 2025

Introduction

At Intersect Power, LLC (“Intersect,” “Company,” or “We”), value your privacy and are dedicated to safeguarding it through compliance with this privacy notice (this “Privacy Notice”). This policy outlines our practices regarding the collection, use, and disclosure of information when you visit our website intersectpower.com (“Website”). We may also choose or be required by law to provide different or additional disclosures relating to the processing of personal information about residents of certain countries, regions, or states. Please refer to the California Disclosures section below for additional disclosures that may be applicable to you.

This Privacy Notice does not address our privacy practices relating to Intersect job applicants, employees, and other employment-related individuals, nor data that is not subject to applicable data protection laws (such as deidentified or publicly available information). This Privacy Notice is also not a contract and does not create any legal rights or obligations not otherwise provided by law.

Personal Information We Collect

When you visit our Website, we may collect information about you, including when you provide personal information to us, by using tools to automatically collect certain information about your browsing behavior, and from third parties (such as, business partners and service providers). We collect the following categories of personal information:

  • Personal Identifiers, including first and last name, phone number, email address and mailing address. We use this information primarily to communicate with you directly and to send you marketing communications in accordance with your preferences.
  • Internet and Network Information, including the device type, manufacturer, model, operating system, IP address, browser type, Internet service provider, unique identifiers associated with you, your device, or your network (including, for example, a persistent device identifier or advertising ID), and browsing behavior and actions you take on our Website (such as the pages you visit, the content you view and the content, links and ads you interact with).
  • Geolocation Data, including general geographic location that we or our third-party providers may derive from your IP address.

For information about the choices you may have in relation to our use of automatic data collection technologies, please refer to the Your Privacy Choices section below.

How We Use the Personal Information We Collect

The information we collect helps us to estimate who visits our Website, when they visit it and how they use it, and it helps us to improve our Website to deliver a better, more personalized service. We may also use personal information we collect to:

  • Create aggregated or de-identified information that cannot reasonably be used to identify you, which information we may use for purposes outside the scope of this Privacy Notice;
  • Defend, protect, or enforce our rights or applicable contracts and agreements, as well as to resolve disputes, to carry out our obligations and enforce our rights, and to protect our business interests and the interests and rights of third parties;
  • Detect, prevent, investigate, or provide notice of security incidents or other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Intersect and others;
  • Facilitate business transactions and reorganizations impacting the structure of our business;
  • Comply with contractual and legal obligations and requirements;
  • Fulfill any other purpose for which you provide your personal information, or for which you have otherwise consented.

Disclosure of Personal Information

We disclose or otherwise make available personal information in the following ways:

  • To Our Affiliates: We are able to offer you the products and services we make available because of the hard work of our team members across Intersect entities. To provide our products and facilitate our services, Intersect entities disclose personal information to other Intersect entities for purposes and uses that are consistent with this Privacy Notice.
  • To Service Providers: We engage other third parties to perform certain services on our behalf in connection with the uses of personal information described in the sections above. Depending on the applicable services, these service providers may process personal information on our behalf or have access to personal information while performing services on our behalf.
  • In Connection with a Business Transaction or Reorganization: We may take part in or be involved with a business transaction or reorganization, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose, transfer, or assign personal information to a third party during negotiation of, in connection with, or as an asset in such a business transaction or reorganization. Also, in the unlikely event of our bankruptcy, receivership, or insolvency, your personal information may be disclosed, transferred, or assigned to third parties in connection with the proceedings or disposition of our assets.
  • To Facilitate Legal Obligations and Rights: We may disclose personal information to third parties, such as legal advisors and law enforcement:
    • in connection with the establishment, exercise, or defense of legal claims;
    • to comply with laws or to respond to lawful requests and legal process;
    • to protect our rights and property and the rights and property of our agents, customers, and others, including to enforce our agreements, policies, and terms of use;
    • to detect, suppress, or prevent fraud;
    • to reduce credit risk and collect debts owed to us;
    • to protect the health and safety of us, our customers, or any person; or
    • as otherwise required by applicable law.
    • With Your Consent or Direction: We may disclose your personal information to certain other third parties or publicly with your consent or direction. For example, with your permission, we may post your testimonial on our websites.

Cookies and Tracking Technologies

Your Privacy Choices

The following privacy choices are made available to all individuals with whom we interact. You may also have additional choices regarding your personal information depending on your location or residency. Please refer to our California Disclosures below for information about additional privacy choices that may be available to you.

  • Withdrawing Your Consent: Where we have your consent for the processing of your personal information (e.g., when you opt in to cookie usage), you may withdraw your consent by following the instructions provided when your consent was requested or by contacting us as set forth in the Contact Information section below.
  • Automatic Data Collection Preferences: Certain of our services may provide you the ability to adjust your preferences regarding our use of automatic data collection technologies. For example, there is a “Cookie Preferences” manager linked in the footer of our websites that allows you to adjust your preferences regarding certain automatic data collection technologies on the specific website you are visiting for the specific device and browser you are using at that time (which means you will need to change your preferences on each device and browser you use to interact with the specific website you are visiting).Where an Intersect specific preference manager or privacy setting is not available, you may be able to utilize third-party tools and features to further restrict our use of automatic data collection technologies. For example, (i) most browsers allow you to change browser settings to limit automatic data collection technologies on websites, (ii) most email providers allow you to prevent the automatic downloading of images in emails that may contain automatic data collection technologies, and (iii) many devices allow you to change your device settings to limit automatic data collection technologies for device applications. Please note that blocking automatic data collection technologies through third-party tools and features may negatively impact your experience using our Website, as some features and offerings may not work properly or at all. Depending on the third-party tool or feature you use, you may not be able to block all automatic data collection technologies, or you may need to update your preferences on multiple devices or browsers. We do not have any control over these third-party tools and features and are not responsible if they do not function as intended.
  • Modifying or Deleting Your Personal Information: If you have any questions about reviewing, modifying, or deleting your personal information, you can reach out by contacting us as set forth in the Contact Information section below. We may not be able to modify or delete your personal information in all circumstances.
  • Partner-Specific Preferences: Certain of our third-party providers and partners offer additional ways that you may exercise control over your personal data, or automatically impose limitations on the way we can use personal data in connection with the services they provide:
  • Device-Specific / Platform-Specific Preferences: The device and/or platform you use to interact with us (such as your mobile device or social media provider), may provide you additional choices with regard to the data you choose to share with us. For example, many mobile devices allow you to change your device permissions to prevent our products and services from accessing certain types of information from your device (such as your contact lists or precise geolocation data), and many social media platforms allow you to change your platform permissions to prevent integrated products and services from accessing certain types of information connected with your profile. Please refer to your device or platform provider’s user guides for additional information about implementing any available platform-specific targeted advertising opt-outs.
  • Google Analytics: Google Analytics allows us to better understand how our customers interact with our services. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google’s website here: www.google.com/policies/privacy/partners/. You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Add-On here: https://tools.google.com/dlpage/gaoptout/. You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://www.adssettings.google.com/anonymous?ref=ps-tech&hl=en.

Children’s Personal Information

Our Website is not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 16. If an individual is under the age of 16, they should not use our services or otherwise provide us with any personal information either directly or by other means. If a child under the age of 16 has provided personal information to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal information from our systems. If we learn that any personal information we collect has been provided by a child under the age of 16, we will promptly delete that personal information.

 

Retention of Personal Information

We will usually retain the personal information we collect about you for no longer than reasonably necessary to fulfill the purposes for which it was collected, and in accordance with our legitimate business interests and applicable law. However, if necessary, we may retain personal information for longer periods of time as required under applicable law or as needed to resolve disputes or protect our legal rights.

To determine the appropriate duration of the retention of personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information and if we can attain our objectives by other means, as well as our legal, regulatory, tax, accounting, and other applicable obligations.

Once retention of the personal information is no longer reasonably necessary for the purposes outlined above, we will either delete or deidentify the personal information or, if that is not possible (for example, because personal information has been stored in backup archives), we will securely store the personal information and isolate it from further active processing until deletion or deidentification is possible.

Third-Party Websites and Services

Our Website may include links to third-party websites, plug-ins, applications, and other services. Except where we post, link to or expressly adopt or refer to this Privacy Notice, this Privacy Notice does not apply to any personal information practices of third parties. To learn about the personal information practices of third parties, please visit their respective privacy notices. 

California Disclosures

We may choose or be required by law to provide different or additional disclosures relating to processing personal information about California residents. Please refer below for disclosures that may apply to you:
 

Changes to Our Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with the last revision date at the top.  If we make material changes to this Privacy Notice, we will notify individuals by prominent posting on this Website or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.

Contact Information

For questions or comments about this Privacy Notice, please contact us by:

  •  Completing our online form found here; or 
  • Calling our toll-free U.S. telephone number: 855-406-3262.

California Disclosures

These disclosures supplement the information contained in our Privacy Notice by providing additional information about the privacy rights available to California residents and our personal information processing practices relating to California residents. For a detailed description of how we collect, use, disclose, and otherwise process personal information, please read our Privacy Notice.

  • Personal Information Disclosures, Sales and Targeted Advertising
    • We disclose all of the categories of personal information we collect to the categories of recipients set forth in the Disclosure of Personal Information section of our Privacy Notice. However, we do not sell personal information, and we do not process or otherwise share personal information for the purpose of displaying advertisements that are selected based on personal information obtained or inferred over time from an individual’s activities across non-affiliated businesses or websites, applications, or other services (otherwise known as “targeted advertising” or “cross-context behavioral advertising”).
  • Deidentified Information
    • We may at times receive, or process personal information to create, deidentified information that can no longer reasonably be used to infer information about, or otherwise be linked to, a particular individual or household. Where we maintain deidentified information, we will maintain and use the information in deidentified form and not attempt to reidentify the information except as required or permitted by law.
  • Automated Decision-Making and Profiling
    • We do not conduct automated processing of personal information for the purposes of evaluating, analyzing, or predicting an individual’s personal aspects in furtherance of decisions that produce legal or similarly significant effects. As a result, we do not provide a right to exercise control over such forms of automated decision-making and profiling.
  • Your Privacy Rights
    • Depending on your state of residency and subject to certain legal limitations and exceptions, you may be able to exercise some or all of the following rights:

        • Right to Know: The right to confirm whether we are processing personal information about you and to obtain certain personalized details about the personal information we have collected about you, including:
          • The categories of personal information collected;
          • The categories of sources of the personal information;
          • The purposes for which the personal information was collected;
          • The categories of personal information disclosed to third parties (if any), and the categories of recipients to whom this personal information were disclosed;
          • The categories of personal information shared for targeted advertising purposes (if any), and the categories of recipients to whom the personal information was disclosed for these purposes; and
          • The categories of personal information sold (if any) and the categories of third parties to whom the personal information was sold.
          • Right to Access & Portability: The right to obtain access to the personal information we have collected about you and, where required by law, the right to obtain a copy of the personal information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the information to another entity without hindrance.
          • Right to Correction: The right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing of the personal information.
          • Right to Control Over Sensitive Personal Information: The right to exercise control over our collection and processing of certain sensitive personal information.
          • Right to Deletion: The right to have us delete personal information we maintain about you.
          • Right to Opt-Out of Sales: The right to direct us not to sell personal information to third parties.

          You also have the right to not receive retaliatory or discriminatory treatment in connection with a request to exercise the above rights. However, the exercise of the rights described above may result in a different price, rate or quality level of product or service where that difference is reasonably related to the impact the right has on our relationship or is otherwise permitted by law.

Submitting Privacy Rights Requests

Please submit a request specifying the right you wish to exercise by:

  • Completing our online form found here or
  • Calling our toll-free U.S. telephone number: 855-406-3262
    • Before processing your request to exercise certain rights (including the Right to Know, Access & Portability, Correction, and Deletion), we will need to verify your identity and confirm you are a resident of a state that offers the requested right(s). In order to verify your identity, we will generally require the matching of sufficient information you provide us to the information we maintain about you in our systems. As a result, we require requests submitted through our online form and toll-free number to include first and last name, email address, phone number and/or state of residency.
    • In certain circumstances, we may decline or limit your request, particularly where we are unable to verify your identity or locate your information in our systems or where you are not a resident of the eligible state.
    • Submitting Authorized Agent Requests
      • In certain circumstances, you are permitted to use an authorized agent to submit requests on your behalf through the designated methods set forth above, where we can verify the authorized agent’s authority to act on your behalf. In order to verify the authorized agent’s authority, we generally require evidence of either (i) a valid power of attorney or (ii) a signed letter containing your name and contact information, the name and contact information of the authorized agent, and a statement of authorization for the request. Depending on the evidence provided and your state of residency, we may still need to separately reach out to you to confirm the authorized agent has permission to act on your behalf and to verify your identity in connection with the request.
      • Appealing Privacy Rights Decisions
        You can appeal a decision we have made in connection with your privacy rights request. All appeal requests should be submitted by replying to the communication resolving your original request.

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